Group chat can be both a helpful tool and a distraction in the workplace. While suitable for quick exchanges and simple information sharing, it falls short for more important discussions and tasks.

Chat is an essential part of your toolset. The trouble is in the “instant” of “instant messaging”. To be “instant”, you need to monitor chat all day. Not only does that build interruptions into your way of working, it can be mentally exhausting to keep up with all the channels your team and company have created. So in today’s post I want to share a few ways you and your team can use this set of communication tools effectively and support a more productive, async-first way of working.