Writing the book about “async-first” collaboration doesn’t mean that I’m immune to the status quo. I screwed up on my own rules recently, by taking a “sync-first” approach instead. And boy, did that hurt!

Many decisions execs take for their employees, ignore externalised costs. Mike Hopkins of Amazon claims their RTO policy has “no data” to back it. Lyft CEO, David Risher can only advocate for snacks in the office, while batting for RTO. Meanwhile, employees and other stakeholders pay for such decisions through costs to their health, productivity and happiness.

To invite diverse views in an open discussion, psychological safety is essential. In this article I want to tell you how anonymity can help create that safety.

If decisions are the fuel for high-performing teams, a permissions culture is its kryptonite. In this post I discuss three areas you must focus on, so your team can maintain a high decision velocity.

The agile manifesto claims that the best way of communicating in a team, is face-to-face. Does that claim hold up to scrutiny? 21 years after the manifesto came to life, have technology, the nature of our projects and our ways of organising and working taught us something different? I explore all these questions and more.

As team size increases, communication becomes more complex. Small teams will eventually bring in new people. Such is life. Team size aside, you’ll find that complex decisions lend themselves better to the written word. Moreover, there are limits to what people can remember, so it makes sense to commit things to writing. If we’re designing continuously, we’re also communicating about it all the time. In today’s post, I want to share three asynchronous techniques to communicate about design.